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TempTale® Products - Customer Support Bulletins
| TTM Product Alert,
CSB #45 |
To: Sensitech Customers
From: Technical Support and Marketing
Date: June 1, 2001
Re: TTM and USB Serial Adapter Support
Affected Systems
Win95, Win98, Win2000 and ME operating systems
Solution
If the user must use the USB serial port to connect the interface
plus unit, the following steps need to be performed:
- Go to Start/Settings/Control
Panel
- In the Control Panel window, double click on System
- Now click the Device
Manager tab to verify that the USB port exists
- If it does, go to step
9. If not, please continue on with the next step.
- Load the USB support
driver (4.03.1212) from the floppy
- Remove the floppy and reboot the PC
- Insert floppy again when loading
Win 95, 98, 2000 or ME, depending on your operating system
- Remove USB
floppy and insert CD (or floppy disk with adapter driver)
- Attach USB device
(system will now look for driver ± Win2000
or ME)
- Press OK
- New hardware will be found and it will assign a COM port to
the USB
When the user opens the TempTale Manager program, he/she
must go to the Administration Hardware Setup. In the Reader Comm Port
Settings,
click
on the Serial Port drop-down box and choose the COM port from step
#13.
Sensitech’s Software Engineering Department has successfully
tested this procedure with Belkin USB serial Adapter (F5U103) and
installation
CD only.
Please note: The USB serial port Adapter will not work with
Win NT.
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