TempTale® Products - Customer Support Bulletins
| TT4
: Configuring to Low Alarm Limit with
TTM, CSB #55 |
To: TempTale Manager Users, v2.4 and earlier
From: Product Management, Technical Support
Date:2/8/2005
Re: Configuring TT4 to Low Alarm Limit of –30o C (-22 o F) using TTM v2.4
or earlier
Multi-Use TT4 customers and International offices and distributors who order
and receive Single Use-Overwrite and Multi-Use TT4 monitors use TempTale Manager
v2.4 or earlier or the new TTM Desktop 4.0 software to re-configure these monitors.
One of the programmable features of the TT4 monitor that customers can program
is the specified low alarm limit. The specified low alarm limit that the TT4
can be programmed to is –30o C (-22 o F).
Recently, the firmware code used in the design and production of the
TT4 had been upgraded to improve the functional operation of the LCD
Display. This firmware
upgrade was also implemented to support the builds of all our new TT4 variants.
Remember, that TTM Desktop 4.0 is required to download and configure
ALL TT4variants
and TT4 16K ambient (both SU and MU) monitors since TTM v2.4 and earlier,
cannot read these new monitors.
Also note, that the latest firmware code is used in ALL TT4 builds (including
TT4 2K ambient) Therefore, it is imperative that any TT4 2K MU or Single-Use
Overwrite customers be upgraded to TTM Desktop 4.0.
Affected Systems
Sensitech customers attempting to configure any TT4 2K/16K MU or Single-Use
Overwrite
monitor down to the low alarm limit of –30o C (-22 o F) using an older
version of TempTale Manager software (e.g. TTM v2.4 and earlier).
Problem Cause
TTM v2.4 and earlier is not backwards compatible with the new firmware
used in the production of all TT4 monitors (including TT4 2K ambient
monitors). Therefore,
TT4 MU and Single-Use Overwrite cannot configure these monitors to the low alarm
limit of –30o C (-22 o F).
Solution
All users and locations of TTM 2.4 and earlier, and who order TT4 2K
MU or Single-Use Overwrite monitors, TT4 16K MU/ Single-Use Overwrite
or any of the TT4 16K MU/
Single-Use Overwrite variants, need to upgrade to TempTale Manager Desktop 4.0,
since TTM Desktop 4.0 has the capability to configure ALL TT4 monitors down to
the low alarm limit of –30o C (-22 o F).
Contact Information
Call Sensitech at 800-842-8367 and request the Technical Support Department
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